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Outsourcing SOC (Security Operations Center) services from ComCERT is an advanced solution that ensures continuous threat monitoring and rapid incident response.
Our team of SOC experts leverages proven technologies — including SIEM-class systems — and established operational procedures to deliver top-tier protection of our clients’ IT infrastructure.
We operate 24/7, respond to incidents in real time, and support the full restoration of systems after an attack.
All actions are based on predefined response scenarios, with incident classification and prioritization tailored to each client’s environment.
The first line of SOC is responsible for routine monitoring and handling of cybersecurity alerts. It ensures that incidents are instantly detected and classified, providing quick response to threats.
Round-the-clock support and monitoring of incidents by ComCERT experts.
15 minutes after the alert is detected.
Incident triaging, classification, prioritization, SIEM console monitoring.
The second line of SOC deals with more detailed analyses and incident management, using data not only from SIEM, but also from other sources. This ensures that support is precisely tailored to the organization’s requirements.
8/5 with readiness for out-of-hours activities.
1 hour.
Investigation of the causes of the incident, recommendations for preventive measures, analysis of the scope of the incident.
CTAC (Cyber Threat Analysis Center), the third line of SOC, is the highest level of support, focused on advanced analyses such as malware analyses, post-incident analyses (forensics) and strategic Threat Intelligence consulting.
8/5 with the possibility of after-hours activities.
8 hours.
Malware analysis, security scenario management, expert consultation, Threat Intelligence source management.
ComCERT offers comprehensive support in establishing SOC (Security Operations Center) and CERT/CSIRT (Computer Security Incident Response Team) capabilities within organizations — enabling effective cyber threat protection and security incident management.
We develop detailed terms of reference for every SOC/CSIRT team.
Our specialists thoroughly analyze the team’s scope of responsibilities and expected tasks, aligning operational objectives with the specific context and needs of the organization.
We develop internal regulations for the team, tailored to the client’s specific requirements, ensuring that all operations align with industry best practices.
We design and define processes for incident monitoring, request and incident handling, as well as the tuning and optimization of monitoring systems.
We select the most appropriate technologies and tools to strengthen the SOC/CSIRT team.
Our experts implement SIEM systems and complementary solutions in line with the latest cybersecurity standards.
We create a full conceptual document that includes organizational elements, process framework and detailed technology selection. This document forms the basis for the operation and further development of the SOC/CSIRT team.
The service can be extended to include the accreditation and certification of SOC/CSIRT teams, further enhancing their authority and credibility in the field of cybersecurity.
Our SOC/CSIRT teams enable continuous monitoring of systems to ensure rapid detection, analysis and response to cyber threats.
With precisely defined operational processes, the team is able to quickly respond to incidents as they occur, minimizing risk and protecting the organization’s resources.
ComCERT supports the development of a security culture through training and continuous education of personnel, increasing awareness of threats and preparedness for possible incidents.
Personnel of the built SOC/CSIRT team are professionally trained and may be certified to increase the quality of IT security services in the organization.
Building a SOC/CSIRT team is an investment in your company’s long-term stability and digital resilience.
Contact ComCERT to establish a strong and future-proof foundation for cybersecurity in your organization.
City of Rzeszow in cooperation with ComCERT!
First Centralized SOC in a local government unit.
is a model in which all cyber threat monitoring, management, and response activities are conducted from a single, unified location.
The SOC acts as the command center for the organization’s cybersecurity operations — responsible for overseeing the entire security infrastructure, collecting and analyzing data, and executing response measures for detected incidents.
All security operations, from monitoring to incident response, are carried out in one place for easy management and quick communication.
In a centralized SOC, security specialists (who analyze different levels of threats) collaborate to speed up the exchange of information and enable more effective decision-making.
A centralized SOC enables monitoring of IT infrastructure 24/7, allowing for quick detection and response to emerging threats.
Gathering data from different systems and locations in one place allows for more accurate incident analysis, enabling faster detection of attack patterns.
A centralized SOC uses advanced SIEM (Security Information and Event Management) and EDR (Endpoint Detection and Response) systems, as well as other tools to automate operations, allowing for more accurate threat management.
A Centralized SOC is ideal for large organizations or multi-site enterprises that want to control the security of all locations and systems from a single location. It also works well for organizations that need to comply with specific industry regulations and ensure compliance with cybersecurity standards (e.g., RODO, NIS2), as the centralized approach makes compliance policies easier to manage.
Through its efficiency and process integration, a centralized SOC minimizes the risks associated with cyber threats and allows the organization to better respond to the rapidly changing cyber threat landscape.
